I’m going to run you through the some really useful tips that I learned during my time and eBay Amazon dropshipper.
1. How To Handle Returns
When you get a buyer that doesn’t like their item, you are legally required to accept the return if you’re a business seller.
To reduce risk, you should get expensive items sent to your home. That way, you can inspect them before they are returned to Amazon.
If the item is fairly cheap, then go ahead and open a return case on Amazon. They’ll issue you a return slip that you can then upload to eBay. Your buyer will have their postage paid, and you don’t need to handle the item. Win-win!
2. Automate The Entire Process
Use PriceYak. I wrote an entire article on this beast, it’s really worth checking out: PriceYak: The Best Drop-Shipping Software Avaliable
PriceYak is a new start-up that offers dropshipping automation across a variety of stores, not limited to eBay.
New to PriceYak Next? Here's how to get started. https://t.co/usEpIEwSIT
— PriceYak (@price_yak) May 19, 2016
I got involved in PriceYak when it was private access only, but I believe it’s public now. Great company.
It can get expensive, so make sure you remove any items that are underperforming.
3. Dealing with Chargebacks..
Chargebacks rarely ever happen. But in the unfortunate scenario where they do..
- Save your your Amazon Order to PDF, submit this to Paypal & eBay
- Submit tracking to eBay, link your order URL on the case
- Amazon tracking isn’t public, but the order-tracking link is*
- Paypal doesn’t like Amazon tracking that much, but it’s easy to convince them
Try not to argue with a potential fraudster, keep your communications to eBay customer service as much as possible.
4. Don’t Be Be Afraid to Talk To Amazon Customer Service
They’re a friendly bunch.
They’ll help you with refunds, replacements, and pretty much any other queries you have.
5. Try Not to Use Price
It’s against Amazon’s terms to use Prime for business purposes.
6. Don’t Invest In TeraPeak
I made this mistake when I started out.
You don’t need software to tell you what a good SEO’d title is. Watch a few videos, and before you know it, you’ll know exactly what to write. It’s really not that difficult to SEO a title.
7. Upgrade To an eBay Shop
Once you start doing more orders, the standard eBay layout get’s harder and harder to use. Upgrading to a shop gives you access to Seller Manager Pro.
SMP–as we’ll call it from here–gives you access to a bulk feedback, searching and other things that are really important for your operations to run smooth.
You can SEO your listings better with SMP, set keywords for your products, it’s better in every way.
Running an eBay shop allows you to set keywords for your shop categories too. This great for ranking, SEO both on and off-site.
If you have any questions, there’s a nice big comment box below.
Until next time,